When will I receive my item after I place an order?
Please see the estimated delivery date shown on the product listing.
If we have questions or need you to approve a mockup, we will send you an email. Please be sure to check your email messages from us for order updates. Sometimes our email may appear in your spam folder.
Can you next-day express an item?
Unfortunately no. Each order has to go through a design, production, and then pack/ship process. We offer an expedited workflow in addition to a standard workflow for our orders only.
Can you print a product with my custom logo/artwork?
We generally can print an artwork if it is B&W and high-resolution. Please email it to us at info@modernalbumdesigns.com to confirm.
Are your pages acid free / archival?
Yes - all our products use acid free paper.
What is your return policy?
If there is a defect with our product or we made a mistake with the personalization, we will gladly redo your order. However, if you have a change of mind, or if there was an accidental typo, unfortunately we would not be able to accept a return due to the personalization nature of our products.